CECE YARA CHILD ADVOCACY CENTER (NYSC)
|Child Helpline Counselor (Assistant); Communications Assistant; Programs Assistant
Lagos, Lagos State, Nigeria
Summary
Managed multi-faceted roles supporting child advocacy, helpline operations, and communications strategies within a non-profit environment, ensuring efficient program delivery and stakeholder engagement.
Highlights
Managed a high volume of incoming helpline calls, providing immediate support and accurate information to vulnerable individuals.
Accurately recorded and maintained detailed records of all helpline interactions, ensuring comprehensive data for case management and reporting.
Developed and scheduled monthly content ideas for social media platforms, enhancing public awareness and engagement with advocacy initiatives.
Coordinated and moderated staff meetings, compiling and distributing detailed reports to ensure timely communication of key decisions and action items.
Produced engaging photo and video content for social media, significantly increasing the center's online presence and advocacy reach.